We’re built for small and mid-sized businesses that are tired of juggling too many tools and doing everything manually. If you have customers, a few core systems (website, CRM, phone, email, social), and a feeling that “this should be easier by now,” you’re probably a fit. You do not need a big marketing department or in-house IT team.

Nope. Your job is to know your business; our job is to translate that into systems that make sense. We explain things in plain language, show you what’s happening behind the scenes, and document everything so your team can actually use it.

Not at all. Some clients start with one area—like automation & chatbots, local SEO & Google Maps, or marketing support—and expand later. The Nebula Suite is there when you’re ready for a more connected, all-in-one setup, but we’ll only recommend it if it genuinely fits your goals and budget.

Agencies usually focus on campaigns. Tools give you features. We focus on the glue between everything: making your systems talk to each other, building workflows that match how your team actually works, and training people so nothing falls apart after the kick-off call. Think of us as your “operations + marketing + automation” bridge.

Most projects follow three stages:

1. Discovery & Mapping – We unpack what’s working, what isn’t, and what tools you already have.

2. Build & Connect – We design and implement automations, messaging, and workflows tailored to your team.

3. Train & Support – We walk your team through the new setup, refine based on real usage, and leave you with clear documentation (and optional ongoing support).

It depends on the project, but clients usually start feeling a difference within a few weeks—fewer manual tasks, clearer follow-ups, and better visibility into leads and sales. Bigger wins like improved rankings, geofencing performance, or full-suite rollouts typically unfold over a few months.

No. Our goal is to make your existing people and partners more effective, not replace them. We often collaborate with in-house staff, bookkeepers, marketing agencies, or IT providers so everyone is rowing in the same direction.

That’s exactly what our strategy call is for. You bring your “this is not working” list; we help you sort out quick wins, bigger projects, and whether you need a single solution or a full Nebula-level upgrade—no hard pitch, just clear options.